Processing Procedures

Please implement new processing procedures, effective immediately!

1. No cell phone usage while processing. If you're scanning items, DO NOT have your cell phone out.

2. CSD requires a cart. ALL ITEMS should be re-scanned immediately following a desk shift.

3. When processing Book Drop, use another cart and once you've scanned an item, move from BD cart to the secondary cart to avoid mix-ups and/or un-scanned items.

Please support your fellow staff and allow 3-5 minutes, whenever possible, 

for additional processing following CSD shifts.

Our goal is always to work as a team to provide excellent customer service!