WE'RE GOING DIGITAL!
As per our discussion in the Team Meeting,
we are removing a step in the Meeting and Study Room booking process!
When a customer asks about the STUDY ROOM:
Input their name, expected length of use and number of people in parentheses into Excel.
Example: Jane Doe 1:00PM-2:00PM (3)
Please remind the customer to notify staff when
they actually leave the room or need more time.
Please update in Excel if/when that information changes so other staff members know.
When a customer asks about the MEETING ROOM:
Refer them to houstonlibrary.org to our online booking system (LibCal).
Feel free to ask them questions about their organization/meeting, share our meeting room policies and programming schedule.
Be aware and familiar with meeting room policies/requirements.
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