Printing with Envisionware

Greetings!  Please be sure that customers are following these steps when printing their documents.

1) Customer prints needed document in black/white OR color.
2) Go to release station and type in library card/guest pass number.
3) Select documents.
4) Click PRINT.
5) Click "pay from vending."
6) Envisionware will prompt for payment.
7) Customer submits payment as required.
8) Click OK on dialog box.

The 45-second timer is for the screen. Moving the mouse will reset the 45-second timer. If the process cannot be completed within 45 seconds, the screen will time out but the customer can sign in again to print. The job does not delete or disappear.

Please document any issues with Envisionware or the Coin Copier system so that they can be addressed.