Thursday, October 5, 2017

CIRC Update

HALAN will resume sending out overdue notices starting tonight. These include the following:
  • ·         3 day predue
  • ·         3 day overdue
  • ·         14 day overdue
  • ·         30 day bill notice

Notices were suppressed last month due to the hurricane. This will serve as a reminder to our customers so you will see an increase in phone calls and emails about overdue, returned and damaged items.

Please remind customers that:
  • ·         Fines have been waived through November 27, 2017
  • ·         Customers may return flood damaged items at an HPL location (that’s open)

No comments:

Blog Archive