From Laurie:
Hello,
We know that you are getting questions from customers about
why some buildings are still closed. Here is some suggested
language for you to use as you talk to customers.
Many of our locations have been closed while we assessed
them to make sure that they are safe and ready to open. We opened 18
locations on September 5th after the locations were cleared and we
had enough available staff to open. We opened 3 additional locations this
week and hope to open 3-5 more next week. Other locations did receive
some damage from the storm and resulting flood waters so they may take some
time before they re-open. We hope to expand hours to include a late
night within the next two weeks. Continue to check back with us or on our
website for updates on open locations.
Thank you for handling everything out on the
frontlines! We appreciate your flexibility and adaptability during this
recovery time.
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